Phone support is only available to Dropbox Business users during local business hours. Sign in to your admin account and visit /support to find out how to contact phone support. If you’re not sure what plan you have, learn how to find out what Dropbox plan you have. Learn more about looking up Dropbox credit card charges.

If you have a Dropbox charge on your billing statement, but you don’t remember which email account you signed up with, you can look it up using this transaction ID tool. Your bank could have automatically transferred payments to your new card. Letting the credit card you were using to pay for Dropbox expire doesn’t cancel your Dropbox plan or necessarily stop you from getting charged.Deleting the Dropbox app from your computer or phone doesn’t cancel your Dropbox plan or delete your Dropbox account.If one of the above applies to you and you still can't find your invoice, contact neither of the above apply to you and you still can't find your invoice, contact Dropbox support. If you’re on an Enterprise or Education team, or on a team paying Dropbox through a reseller, your designated billing contact will receive an invoice directly via email. How can I use Dropbox with RealTimes Click the three-lines icon at the top left of the RealTimes app.If your Dropbox Business account is paid by bank wire, ACH, or check, an admin will receive an invoice directly via email.Some types of Dropbox customers can’t access their invoices from :

Under Billing history, click Invoice or Receipt beside the desired document.If you’re on a Plus, Professional, or Family plan, click Settings, then click Billing. This is an ADVANCED TIP for Bunny Trails users that also use Dropbox (cloud file sharing service).If you’re on a team account, click Admin console, then click Billing. Dropbox is a free service that lets you bring your photos, docs, and videos anywhere and share them easily.You can print a Dropbox receipt or invoice if you’re an admin with billing access in your team’s Dropbox account, the manager of a Dropbox Family plan, or if you or have a Professional or Plus account.

How do i find dropbox support